You'd think with all that money they could afford to hire someone at weekends. This is *exactly* the same as what happened a couple of months ago after which sedo promised us they were opening a new branch, it wouldn't happen again etc etc.
I have asked before (without answer) so I'll ask again - WHY is there no support at weekends? WHY are you unable to keep your servers running for more than a few days at a time? WHY haven't you got more database connections/better servers? WHAT are you going to do about it? I hope everyone else would also like to see these questions answered.