24 hours..Need Support. I'll Just post it here.

[Jernet]

I made an 'urgent' support request ticket (SIR-48078) 24 hours ago, but didn't hear anything. I am thinking it should be a simple fix, so maybe someone here can help?


I have a few domains registered thru dnforum.com at http://www.dnforum.com/reg/modify.php

I cannot remember my KEY's for my domains. Is there any place to reset them or get a reminder?

I am on the verge of selling one of them, but cannot access it with the info I thought was used.

Thanks.

 

[GiantDomains]

The only way is through a support ticket.

 

[Jernet]

damn. :0(

 

[GiantDomains]

I'll alert Huseyin of this post so he can open your ticket. Sorry for the delay in ticket response.

 

[Jernet]

Thanks GD!

still waiting...

 

[Jernet]

48 hours now

 

[GiantDomains]

I IM'ed this thread to Huseyin when I made my post. Not sure what happened. I'll PM Adam to see if he can help.

 

[GiantDomains]

PS - log into the ticket and see if it's answered. The ticket system is not a very good one, it doesn't email you when it's answered. I have asked that it be replaced or fixed.

 

[Jernet]

fixed.

 

[MrDude]

This is a very reliable helpdesk with great features:

http://www.phpjunkyard.com/free-helpdesk-software.php

 

[A D]

Are the domains through enom or dotreg?

Please pm me the details so I can follow up on it.

-=DCG=-

 

[Jernet]

pm sent! thank you.

definately seems to be a problem with the registration page itself. I tried to register a new domain. Here is the error I am getting:

ncnnccnxn.com is available

Domain Registration is temporarily disabled.Please check back later.

 

[Jernet]

still cannot access my domains.

 

[GiantDomains]

Adam is handling this, you should PM him again.

 

[Jernet]

Issue fixed. Thank you for your diligence with this issue Adam!

Also, thanks G.D. for keeping me updated.