DRT error: "Index was outside the bounds of the array"

[Credit]

Anybody with any .net framework experience, please give me a hand. I've been stuck on DRT having this error the past few weeks. It happens when I try to pretty much do anything to my watch list. I have tried contacting Luc without success, but would really like to get back to using it. I tried reinstalling DRT, .net, even tried on a diff PC with the same error. Here's the detailed error:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IndexOutOfRangeException: Index was outside the bounds of the array.
at DRT.mod_AutoAppraise.process_Email_Appraisals(ListView lvIN, Boolean sendAll, Boolean justGetEmails)
at DRT.frm_DomainTracker.mnu_SubmitOffer_Click(Object sender, EventArgs e)
at System.Windows.Forms.MenuItem.OnClick(EventArgs e)
at System.Windows.Forms.MenuItemData.Execute()
at System.Windows.Forms.Command.Invoke()
at System.Windows.Forms.Control.WmCommand(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ListView.WndProc(Message& m)
at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

[Dale Hubbard]

Get your money back. I'm still owed commission that never materialises and DRT purports to do far more than it actually can. Luc has a penchant for ignoring emails.

 

[maroulis]

Get your money back. I'm still owed commission that never materialises and DRT purports to do far more than it actually can. Luc has a penchant for ignoring emails.

same here... at least on 2 purchases.... :/ having said that I never sent him an email but god damn commissions should be automatic...

 

[Dale Hubbard]

Adam - Luc is out of order - can you have a word please.

 

[Credit]

Meh..Looks like I have no hope

I guess I'll have to hire somebody to fix up my broken DRT

 

[maroulis]

Meh..Looks like I have no hope

I guess I'll have to hire somebody to fix up my broken DRT

reinstall .net sometimes that works...

 

[Jonathan]

Seems like there are updates to DRT that come out pretty often. I haven't used support in a long time, but when I did, it seems like they were pretty prompt.

 

[Credit]

Yea, the updates do come out pretty often, but they fix very minor things.

I have tried installing DRT on a different username on my laptop, and it worked for about 5 minutes, and then reverted to having the same issue.

 

[Luc]

Sorry about the problems you guys are experiencing.

I'm looking into this bug report. Please submit via Help->Bug Report so that I can see your exact settings. I know you reported this earlier but I was unable to simulate it. It is my understanding that it occurs when scanning lists ~100k+. If this is a separate issue please confirm in the bug report.

On the commission note, I tend to hold off commissions on suspicious sales. Right now, about 30%-40% new affiliate sales are fraud, and some affiliates use stolen cards to sell DRT to themselves so that they can get paid at the end of the month while it takes about 2 months before I get hit with a chargeback.

Send your commission request to [email protected], ensure that it gets through the spam filter when you are asked to confirm your e-mail and I will sort it out for you by tomorrow.

Thanks,
Luc

Edit: Dale, tried paying your commission and your PayPal account ([email protected]) is reporting "This recipient is currently unable to receive money."

 

[Credit]

Hey Luc,

I have submitted this over Bug Report. My scan list is only about 20k domains and this only happens in my watchlist, which only has a handful of domains (300).

Thanks.

 

[Luc]

Got it, thanks. Can you please submit a sample list of 1-5 domains too from the watchlist.

 

[Credit]

It happens with absolutely any domains. It's not an email issue, as "TestEmail" works. It has something to do with the estimated values not being pulled properly.