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Help needed to solve Domain Research Tool (DRT) problem

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Ian

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Hey Domainers,
It is now two days since my DRT tool stopped functioning properly. Whenever I open the DRT it displays a message "Serial problem or server not loading". Has anyone else ever encountered a similar error message before? How was it solved? Please share your experience with me to be able to solve this problem!
NB: I have already sent an email to the DRT support but am still waiting for a reply!

Thank you for your response!
Regards
 
ok, thread closed! Received response from Luc!
 
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