Unlocking Powerpipe Domains?

[Mr Webname]

I have a domain at Powerpipe that I won at auction. I want to transfer it to Enom but the transfer process was halted because the domain is "Locked".

I've been to the Powerpipe control panel and there doesn't appear to be anyway to lock or unlock a domain.

Anyone know how to do it?

 

[ctn]

Originally posted by Mr Webname
I have a domain at Powerpipe that I won at auction. I want to transfer it to Enom but the transfer process was halted because the domain is "Locked".

I've been to the Powerpipe control panel and there doesn't appear to be anyway to lock or unlock a domain.

Anyone know how to do it?

Go into your master account and check the one you want to unlock and go to bottom of the page and click unlock.You may not have opened up your master account yet,go to manage domains and create master account

 

[Mr Webname]

When I click on Manage Domains I get the following:

Menu of Options:
1) Renew a Domain SEE INSTRUCTIONS

2) View a MASTER LIST of your domains

3) LOG IN to manage a .COM, .NET, .ORG, .BIZ, .INFO or .US domain


4) DOMAIN TRANSFER: For information on transferring domains from another registrar to your account at PowerPipe.com, CLICK HERE

5) GLOBAL EDIT: Request a global edit for more than ten domains, CLICK HERE

6) LOST PASSWORD? Reset your password for any domain, CLICK HERE
7) HOSTING: Order HOSTING for a domain, CLICK HERE


8) HOW TO SET DNS: Get instructions on managing your DNS record, CLICK HERE


9) FREE URL FORWARDING: Get instructions on URL/email forwarding, CLICK HERE

10) REGISTER YOUR OWN NAMESERVER: Instructions on how to register your own nameserver, CLICK HERE


There is no option for "create master account".
When I log into the "access.enom.com" page I don't have any option to lock/unlock.

Can you offer any more help please?

 

[Nexus]

MWN, I got the same deal when I picked up Splendorous.com. Neither PowerPipe nor eNom could help me out on "pushing" the name to my other eNom account, so transferring is certainly the way to go. Here is the e-mail I finally got (I guess when my e-mail finally got to someone at PowerPipe).

-------------------
Thank you for your email.

You have full control over your security lock/unlock feature through your masterlist under the "manage domains" link at www.powerpipe.com . See the "manage domains" link at http://www.powerpipe.com. For your masterlist, get a first-time user password. Be sure to use the same admin email address as that which appears on your domain's WhoIs record.
-------------------

I signed up for the free "master account", and popped right in and unlocked the domain. It was straight forward after I figured it out, but I think their interface could really be improved.

~ Nexus

 

[Mr Webname]

Thanks Nexus, that worked.
Interface needs some re-thinking I think.

 

[ctn]

sorry webname,i didn't know they changed the wording,it use to say view master account or create account click here,they have went and changed all the wording on that page

 

[silentreg]

I had that same problem with them, I just gave up and did a transfer. Enom offered no assistance with a push either.