Domain Registration Problem - Lost DNF

[Nexus]

Hi,

I sent clicked the "tech support" website a day ago, after getting a security error when regging a domain name. The ticketing system seems broken, as I couldn't recheck my ticket, didn't receive a confirmation e-mail, and thought I'd wait a bit to see if it actually worked on some level.

Basically, if you can see my store activity, I went to reg a name, and it got all the way to the reg page, and wouldn't let me register... giving me a security error.

I have screenshots if necessary.

At any rate, I'd like my DNF back, and I'd also like to know when the domain registration will be working so I can try it again.

As another note, I clicked "Contact Us" at the top of this forum, and used that ticketing system to report this, but my message may have gone down a black hole somehow.

Thanks,
~ Nexus

 

[GiantDomains]

fixing, refunding.... will let you know soon.

 

[Adam DickerAdam Dicker is verified member.]

This will be resolved in the am tomorrow for sure.

Thanks for your patience.

-=DCG=-

 

[impactadmin]

Hey Nexus,

I have refunded your DNF $ for you. We are working on fixing the domain registration system.

I will post an update when it is in working order.

Thanks
Huseyin,

 

[Nexus]

Thanks so much. Let me know if there is a problem with the registration function. I'd like to give it another go when I can.

Best,
~ Nexus

 

[Nexus]

No... answer... I'll try again. Hopefully my name is still there, hopefully the system is working. Crossed-fingers.

~ Nexus

 

[impactadmin]

Hi,

Our tech has corrected the issue. You can now register without any issues.

Sorry for the delay.

Thanks
Huseyin,

 

[Nexus]

Thanks. Regged, and a-ok!

Best,
~ Nexus