I captured 2 domain names in backorder with pool... but..

[Andrew Shaw]

Ive captured 2 domain names with pool successfully. They have billed my account the initial $60 for adding a credit card (which was refunded) and then $120.. $60 for each name. However, Pool keeps emailing me telling me that if I dont pay for the domain names, then they will drop.

Thank you for using POOL.com.
>
> We have successfully secured the following domain(s) on your behalf:
>
> xxxxxxxx.info
> xxxxxxxx.info
>
> However we were unable to charge the credit card currently listed in your account for one of the following reasons:
> - The credit card in your account has expired
> - The credit card number in your account is invalid
> - Your bank has declined the credit card charges.
>
> To avoid forfeiting your domain(s), please update your existing credit card information. You will have until approximately 1400 GMT on 21/Apr/2007 to complete this update before you lose the domain(s). During this timeframe our system will re-attempt to charge your credit card.Click the link located below to update your credit card information now!

I did remove my credit card from file, after the payment was debited to Pool as thats something I do to insure my credit card information isnt floating around several different places.

I have emailed them twice, and I have got no responses.

Has anyone else every had this problem before?

Kind Regards,
Andrew Shaw