moniker Moniker problems - is it just with their auctions or everything?

[scanreg]

Is it just with moniker auctions that all the problems arise, or is it with their whole service?

Thanks

 

[jrzeygirl]

Is it just with moniker auctions that all the problems arise, or is it with their whole service?

Thanks

Hey scanreg - what's your issue? Hit me up.

 

[scanreg]

Hi

Want me to PM you?

 

[BiggieBiggie is verified member.]

hey jrzey, does moniker now use customer service operators from india?

if not, sure sounds like it

 

[namenut]

Hey scanreg - what's your issue? Hit me up.

Hya Jrzy,

Please see my PM

Thank You

NN

 

[jrzeygirl]

Hya Jrzy,

Please see my PM

Thank You

NN

Yes I did - and replied.

---------- Post added at 11:08 AM ---------- Previous post was at 11:06 AM ----------

hey jrzey, does moniker now use customer service operators from india?

if not, sure sounds like it

hey biggedon - Moniker does use an outsourcing company AFTER HOURS located in the Philippines however keep in mind our client support office hours are 9-9 PST.

 

[scanreg]

Hi jrzey

My concern comes from the threads where people are complaining that their domains got snagged somehow. It sounds like if the auction system gets involved that there have been issues.

Does this happen if the domains in the account are never part of any Snapnames auction? In other words, how can I be 110% certain that none of my domains will get unknowingly snagged?

Thanks

 

[jrzeygirl]

Hi jrzey

My concern comes from the threads where people are complaining that their domains got snagged somehow. It sounds like if the auction system gets involved that there have been issues.

Does this happen if the domains in the account are never part of any Snapnames auction? In other words, how can I be 110% certain that none of my domains will get unknowingly snagged?

Thanks

Hey scanreg - I'm not sure what you mean by domains getting snagged somehow. Are you referring to the lock that's placed on names if they're submitted to auction?

Please email me directly at [email protected] with your issue/concern and I'd be to clarify

Thanks!