• Welcome to DNForum.com - Domain Investor Forum, Free Domain Marketplace and a community for 45+ domain pros
    If you are new to domains and looking to buy, sell and learn about domains then you have come to the right place. DNForum is the oldest global domain name community on the internet and continues to grow every day. There are over 45,000 domainers on DNForum doing everything from buying domains, selling domains, using our free in-house built tools, learning about domains and discussing domains. Take a minute and Register.

Netsol customer retention tactics

Status
Not open for further replies.

katherine

Country hopper
Legacy Exclusive Member
Joined
Jul 9, 2005
Messages
8,426
Reaction score
1,292
So I got this through the mail today:
Dear Valued Network Solutions® Customer,



Recently it has come to our attention that you have been transferring domains out of your Network Solutions® account(s). We value your business and would like the opportunity to keep you as a customer. If your intention is to transfer your domain name(s) to another registrar, we would like discuss options with you—such as providing you with discounted domain pricing on new purchases and renewals of your existing domain names.



We have tried to reach you but have been unsuccessful in speaking with you personally. Here is our direct contact information, should you wish to contact us—we hope you do. You can reach Customer Care at 1-877-307-1435, option # 2, Monday thru Friday, 9:00 AM – 6:00PM, EST.



If you are calling from outside the U.S. or Canada, please call 703-742-0914.



When contacting us directly, please refer to Service Request # 1-450847630.



Sincerely,

John112

Network Solutions® Customer Care Department



This email was sent from a notification only address. Please do not reply to this message. For

Network Solutions customer service inquiries, please visit:

http://www.networksolutions.com/help/email.jsp



Please note, in accordance with our Privacy Policy, we will continue to send you notices and

other important information affecting your account or services in order to fulfill our service

obligations to you.



Access our Privacy Policy: http://www.networksolutions.com/legal/privacy-policy.jsp



Access our Service Agreement:

http://www.networksolutions.com/legal/static-service-agreement.jsp



© 2010 Network Solutions, LLC. All rights reserved.

Network Solutions, 13861 Sunrise Valley Drive, Dept ACQM, Herndon, VA 20171
How personal - lol
 
Status
Not open for further replies.
Back
Top Bottom