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PM box messages gone -- what happened?

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JuniperPark

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It looks like a couple hundred of my older PMs are now gone. What there a system failure or perhaps the system was hacked?
 
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JuniperPark

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I'm sure I'm not the only one that doesn't get to read every single announcement every day. I think the purging of PMs of paid accounts was worthy of email warnings and warnings on the system itself. It's BIG news -- I've never, ever heard of a professional online system purging the private messages of paying clients, with or without notice.

Disk space is very cheap now -- a couple of dollars per gig -- I dout my PM box of text was more than a couple of cents' worth of storage space.

I lost a lot of important information that I can't recover.
 

randomo

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Is that what happened? I knew that I lost a lot of stored emails, but I didn't know why. Hmmm.
 
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impactadmin

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Yes we are working on it to restore the pms.

What we suggest is download the pms, because there will be a time where it will become absolutely mandatory to delete them because of the overall size on the DB.

Thank you
 

cyphix

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I notice the PM's have been deleted.... but the amoutn of PM's counter hasn't been reset?? It still says I have 494 PM's; yet I don't.
 

SuccessClick

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If your pms are important to you, copy and paste them into a PM Word file or database. Additionally, try and communicate through your regular emails in long discussions. It's not that smart leaving important communications in a pm box on a forum. I could be wrong, but that's just the feeling I get.
 

Prosperous

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Adam says PMs can be restored mid-week.
Cool, thanks! I know I should have backed them up in a timely fashion, but I didn't. And come to think of it, my computer's HD also could use a good backup... :eek:
 

cyphix

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I notice the PM's have been deleted.... but the amoutn of PM's counter hasn't been reset?? It still says I have 494 PM's; yet I don't.

Still seeing this......
 

cyphix

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Focus

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Yes, I definitely need access to my old PM's since we never got one alerting us to the fact they were getting "deleted"...alot of stuff I want to save and I'm sure many others do..please advise
 
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