1DNI.com

[JuniperPark]

Oh yeah, HERE is the response I love to see when emailing support to ask why their system is not making DNS updates:



<[email protected]>
(reason: 550 unknown user <[email protected]>)

----- Transcript of session follows -----
... while talking to mail.1dni.com.:
>>> RCPT To:<[email protected]>
<<< 550 unknown user <[email protected]>
550 5.1.1 <[email protected]>... User unknown

 

[Steen]

?

 

[devolution]

They obviously don't have email support anymore? :goofy:

Originally posted by JuniperPark
Oh yeah, HERE is the response I love to see when emailing support to ask why their system is not making DNS updates:



<[email protected]>
(reason: 550 unknown user <[email protected]>)

----- Transcript of session follows -----
... while talking to mail.1dni.com.:
>>> RCPT To:<[email protected]>
<<< 550 unknown user <[email protected]>
550 5.1.1 <[email protected]>... User unknown

 

[JMJ]

Nope they don't you ned to signup for their helpdesk.

 

[JuniperPark]

The 1DNI.com site (or their email, not sure which) says to write to that email address for support, which is what I did.

I've seen this "must sign up for support" crap at other sites. I should open a "must sign up if you don't want my check to bounce" feature, and make them screw around for an hour to get something already promised.