For Sale CheapSnaps - Do they have support?

[actnow]

Luc, thank you. I see you fixed my snap.

Now, if you could figure out how I can get into DomainSnap.

I keep trying. Plus, I tried Toasty's isp posting. But, nothing yet.

 

[Luc]

I know the DNS records were fixed about 2 hours ago, but it
will take up to 48 hours for the DNS to propagate.

Let me know if it still doesn't work by tomorrow.

 

[actnow]

Luc and DCG,

I was finally able to get into DomainSnaps. It took 5 days.

However, I renewed a snap this morning with Domain Snaps.
I received notice from paypal of payment transfer. But, it has
not been posted to my acct.

 

[Luc]

I'm checking it out for you.

 

[actnow]

Luc,
What took you so long to answer?

(response within one minute. Outstanding!)

 

[actnow]

Luc,

Thank you for investigating the problem and getting the problem resolved.

You are the best in customer service of anyone that I deal with on the internet.

 

[Luc]

Originally posted by actnow
Luc,

Thank you for investigating the problem and getting the problem resolved.

You are the best in customer service of anyone that I deal with on the internet.

Thanks for the kind words.

Customer support and satisfaction are always #1 on my list.

Everything will be resolved shortly.

Best Regards,
Luc L.

 

[a2zofb2b]

Luc,

I don't know where the problem was. At cheapsnap or at snapnames.

As the last exchange I placed a snapback on an unregistered domain YellowClassified.com around 9/23

I sent a mail to support on the 27th and opened this thread on 28th

Finally I registered the domain manually on the same day.