Hi,
Just sold my domain for $25K on godaddy auctions, seeking advice from experts on the issue I faced.
Exec summary of the issue as timeline ->
Offer received for $25K => Converted offer into 7 day auction =>during final 14 hours, purchased "Featured" listing product by godaddy => Listing disappeared from platform and was not available for other potential bidders.
Details:
1. Converted offer into 7 day auction : This is an option by Godaddy where, when you receive an offer you can either counter or convert to auction and the offer becomes first bid and you can potentially get more for the domain via auction or sell it for the first bid/ offer received.
2. During final 14 hours, purchased "Featured" listing product by godaddy: did this to attract more buyers/ views on the listing during final crucial hours
3. Listing disappeared: There was a technical issue after I purchased the Featured listing service, and the listing disappeared from the platform but I was able to see it in the background as "live" being owner, but no one else had access to it and godaddy service agents also realized it when I called/ chat with them.
the issue was not resolved in time and auction ended, I decided to honor the agreement as I didn't want buyer to wait more/ lose interest/ be unfair with them.
I am not sure what should I do now...
Just sold my domain for $25K on godaddy auctions, seeking advice from experts on the issue I faced.
Exec summary of the issue as timeline ->
Offer received for $25K => Converted offer into 7 day auction =>during final 14 hours, purchased "Featured" listing product by godaddy => Listing disappeared from platform and was not available for other potential bidders.
Details:
1. Converted offer into 7 day auction : This is an option by Godaddy where, when you receive an offer you can either counter or convert to auction and the offer becomes first bid and you can potentially get more for the domain via auction or sell it for the first bid/ offer received.
2. During final 14 hours, purchased "Featured" listing product by godaddy: did this to attract more buyers/ views on the listing during final crucial hours
3. Listing disappeared: There was a technical issue after I purchased the Featured listing service, and the listing disappeared from the platform but I was able to see it in the background as "live" being owner, but no one else had access to it and godaddy service agents also realized it when I called/ chat with them.
the issue was not resolved in time and auction ended, I decided to honor the agreement as I didn't want buyer to wait more/ lose interest/ be unfair with them.
I am not sure what should I do now...