enom's pdq and amex? what in the world!?

[adill420]

Hey,

I am really pissed off today. I have been wondering since past 4 days that why do people add domains to the cart and never check out and when i look at their domains they are good domains today i get calls. Note, not one call 4 or 5 people. They complained that the site doesn't accept AMEX and i got worried. So i got their numbers (most of these are business companies). I tried registering a domain myself with AMEX and it didn't accept the card. So i called enom. Here is what i am told "I am sorry we have been having this problem since a week now and its being worked on." So I said "Well, I paid $100/year for pdq so i can make the $100 + some profit for myself. If credit cards are not accepted how do you expect me to make money?" Then i was told "Well sorry sir, there is nothing we can do, if you further quesitons email our reseller department".

What the heck? I advertise and its generating great amount of traffic and it would've been generating great amount of profit for me as well since they already charge $0.95 + 3% per transaction thats pretty much $1.25 And then how the hell does enom expect me to make profit?

Any one got ideas or suggestions what i should do?

 

[DotComster]

I like enom's PDQ as a nice, complete and tested solution - never used it myself becuase I went for DRAM. It's a nice new script you might like to check out:

http://www.dramsystem.com/forum/index.php

 

[EM @MAJ.com]

Originally posted by adill420
Hey,

I am really pissed off today. I have been wondering since past 4 days that why do people add domains to the cart and never check out and when i look at their domains they are good domains today i get calls. Note, not one call 4 or 5 people. They complained that the site doesn't accept AMEX and i got worried. So i got their numbers (most of these are business companies). I tried registering a domain myself with AMEX and it didn't accept the card. So i called enom. Here is what i am told "I am sorry we have been having this problem since a week now and its being worked on." So I said "Well, I paid $100/year for pdq so i can make the $100 + some profit for myself. If credit cards are not accepted how do you expect me to make money?" Then i was told "Well sorry sir, there is nothing we can do, if you further quesitons email our reseller department".

What the heck? I advertise and its generating great amount of traffic and it would've been generating great amount of profit for me as well since they already charge $0.95 + 3% per transaction thats pretty much $1.25 And then how the hell does enom expect me to make profit?

Any one got ideas or suggestions what i should do?

Yes it is really tough to get some profit if you lower your pricing to $8.65. Considering you pay for domains $6.95 + card processing. I suggest to increase this price for higher sale.

Regarding AMEX, I'm using amex and some clients used this too and no problem at all.

tw

 

[DNbuy]

http://www.dnforum.com/showthread.php?s=&postid=111813#post111813

 

[adill420]

Well, Thanks all for replying but you are missing a big point. I am not complaining about enom's PDQ. It is GREAT no doubt. And as for my lower prices, that is due to building a customer base for myself. Even though my profit is not more than $.50/domain/year I want to have good base. But the solution for payment is what has pissed me off. Now I think it has been fixed but for the past few days it was not accepting AMEX. Anyhow, once again i am happy Only wish that PDQ had an option to extend the features of making it look different for each reseller or have an option for own template. Good luck to all competitors.

 

[EM @MAJ.com]

Great to know everything works ok now.

Cheers and happy holiday,
tw