Galcomm

[ntsf0]

Does anyone have any advice for dealing with galcomm/communigal? I need to renew my domain, but they don't reply to emails...

 

[Chaiki]

Does anyone have any advice for dealing with galcomm/communigal? I need to renew my domain, but they don't reply to emails...

Galcomm falls under the Kleptocrat umbrella. They are happy to take your money to acquire a domain through the auction service with which they are dealing (i.e. Pool, Namewinner, Snapnames, Enom). Then after you've shelled out for the name at auction once; they "make it difficult" for you to manage / renew / transfer, hoping you will just go away. Then they take over the hostnames and make money off your traffic, paying the renewal themselves if the name is high enough value and generic.

One of these days Moshe Fogel and 'Vani' his magical assistant in Israel will get sued by a customer unwilling to swallow that BS. Until then they will keep playing the game you are involved in.

Here is their phone number +011 972 98995469

 

[Theo]

Unfortunately you waited too long to bring up the issue. I wasn't sent an account username/password either from this useless "registrar". I had to email Pool several times within the first 10 days of the domain acquisition via Pool. Finally, after threatening Pool with a reversal of payment, they got hold of the Galcomm/Communigal idiots (based in Israel) who set up an account 3 weeks later. Needless to say, nowadays I transfer out as soon as 60 days have passed from the domain registration.

Try emailing [email protected] and CC Pool.com

 

[namestrands]

Yeah I would agree. any domains bought from POOL or SNAPNAMES should be removed as soon as the wait period is up.

 

[ntsf0]

Yeah, now I know that's the best idea...

I have:
emailed their main address several times (no reply)
emailed Moshe (got 1 reply, asking for the domain name, then nothing further)
emailed [email protected] (bounced: Reason: Over quota)

Yesterday I emailed Pool... awaiting their reply.

the odd part is I keep getting renewal notices from them. You'd think they would just hope you would "forget" about the domain.

 

[namestrands]

Have you tried to transfer it out? is it actually locked?