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is this a potential legal issue? I am still fuming...
- Thread starter Jack Gordon
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No. All you have to do is email them and they will open your account up to Enom transfers.
Why even make an issue out of it at all?
Why even make an issue out of it at all?
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Because it is an unnecessary inconvenience and it makes me look bad to my clients, who pay me to handle these kinds of things because I market myself as an expert.
There was a delicately timed procedure in place that has now been blown because of this totally discriminatory and unreasonable policy.
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You should always expect the unexpected when dealing with registrar transfers.
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I guess I got spoiled by a long string of easy successful transfers from a number of registrars
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"Because it is an unnecessary inconvenience and it makes me look bad to my clients"
No. As someone who manages a fair number of domains through BR, what makes it look as if you were not doing your job is the fact that you failed to read the notices at the BR site about transfers to Enom. If you had, you would have known that you need to get in touch with BR first to confirm an Enom transfer.
"totally discriminatory and unreasonable policy"
Not at all. I imagine things have improved, and I'm familiar with folks at Enom, but the simple fact is that there was a very, very large numbers of domain names that were hi-jacked a while ago through Enom. This was quite a while ago, but I can remember when it seemed like I was getting about a call every other day for a month, in which someone was complaining about their domain name being the subject of an unauthorized transfer to Enom.
Under the current transfer policy, the losing registrar can deny a transfer to the gaining registrar if the losing registrar reasonably believes that the gaining registrar uses an inadequate confirmation mechanism.
BR made a perfectly reasonable decision to nack transfers to Enom, instead of tying up their entire support staff 24/7 to deal with the volume of unauthorized transfer that were being sent to Enom.
No. As someone who manages a fair number of domains through BR, what makes it look as if you were not doing your job is the fact that you failed to read the notices at the BR site about transfers to Enom. If you had, you would have known that you need to get in touch with BR first to confirm an Enom transfer.
"totally discriminatory and unreasonable policy"
Not at all. I imagine things have improved, and I'm familiar with folks at Enom, but the simple fact is that there was a very, very large numbers of domain names that were hi-jacked a while ago through Enom. This was quite a while ago, but I can remember when it seemed like I was getting about a call every other day for a month, in which someone was complaining about their domain name being the subject of an unauthorized transfer to Enom.
Under the current transfer policy, the losing registrar can deny a transfer to the gaining registrar if the losing registrar reasonably believes that the gaining registrar uses an inadequate confirmation mechanism.
BR made a perfectly reasonable decision to nack transfers to Enom, instead of tying up their entire support staff 24/7 to deal with the volume of unauthorized transfer that were being sent to Enom.
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