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- Jul 15, 2002
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A very distressing problem has cropped up at Namewinner this past week. Many bidders are reporting that they have lost domains to INVISIBLE overbids. This has happened twice to me alone this past week.
On Wed. July 24, I was the high bidder on careereducation.org with a bid of $36. If you log on to Namewinner and add that domain to your Watch List, you will see that my bid is STILL listed as the high bid. Yet the next day I found that Dotster had registered the name to someone else.
I wrote to tech support and only got assurances that I had been overbid by the guy who got the domain, even though no overbid ever showed up in the system, I never received an overbid notice and I am STILL shown as the high bidder! He said that was because of a quirk in their system and they would bring it up with their developers.
I was not satisified with this response and wrote to a Dotster/NW executive 5 days ago. I never received a response. Meanwhile I posted about the problem in another forum and many others have come forward with complaints about the same problem. They have done nothing to correct it and I was burned again yesterday - Sunday Aug. 3.
I had the high bid (and only bid) on homebroker.org, yet work up today to find Dotster had again given the domain to someone else. My bid is still listed as the HIGH bid. And in case you were wondering, no these are not cases of someone beating NW by using a manual script to register at Dotster. They admit the domains were won by Namewinner but insist someone else topped my bid even though there is no public evidence of this anywhere. They have a search feature that is supposed to show you domains you were overbid on, but it is broke and does not work (how convenient!).
If this has happened to you, please post in the thread below where this has been discussed for several days:
http://www.dnforum.com/showthread.php?s=&postid=265714#post265714
I am adding this post because many of you may have missed that thread since the subject doesn't reflect the exact problem (at the time I started it, I didn't know what was going on).
I am doing an item for Domain Name Journal on this and will include links to forum threads to show how widespread this problem is. If they don't get a handle on it it is going to destroy the credibility of their auction.
As you know from other posts, there are those who suspect certain parties get preferential treatment by NW and this only gives those people more ammunition. I personally don't think anything that nefarious is going on here. I just think they have a major problem with their system and refuse to admit it or warn consumers about it. I contend that you cannot run a fair auction with invisible bidders no matter what the circumstances are.
On Wed. July 24, I was the high bidder on careereducation.org with a bid of $36. If you log on to Namewinner and add that domain to your Watch List, you will see that my bid is STILL listed as the high bid. Yet the next day I found that Dotster had registered the name to someone else.
I wrote to tech support and only got assurances that I had been overbid by the guy who got the domain, even though no overbid ever showed up in the system, I never received an overbid notice and I am STILL shown as the high bidder! He said that was because of a quirk in their system and they would bring it up with their developers.
I was not satisified with this response and wrote to a Dotster/NW executive 5 days ago. I never received a response. Meanwhile I posted about the problem in another forum and many others have come forward with complaints about the same problem. They have done nothing to correct it and I was burned again yesterday - Sunday Aug. 3.
I had the high bid (and only bid) on homebroker.org, yet work up today to find Dotster had again given the domain to someone else. My bid is still listed as the HIGH bid. And in case you were wondering, no these are not cases of someone beating NW by using a manual script to register at Dotster. They admit the domains were won by Namewinner but insist someone else topped my bid even though there is no public evidence of this anywhere. They have a search feature that is supposed to show you domains you were overbid on, but it is broke and does not work (how convenient!).
If this has happened to you, please post in the thread below where this has been discussed for several days:
http://www.dnforum.com/showthread.php?s=&postid=265714#post265714
I am adding this post because many of you may have missed that thread since the subject doesn't reflect the exact problem (at the time I started it, I didn't know what was going on).
I am doing an item for Domain Name Journal on this and will include links to forum threads to show how widespread this problem is. If they don't get a handle on it it is going to destroy the credibility of their auction.
As you know from other posts, there are those who suspect certain parties get preferential treatment by NW and this only gives those people more ammunition. I personally don't think anything that nefarious is going on here. I just think they have a major problem with their system and refuse to admit it or warn consumers about it. I contend that you cannot run a fair auction with invisible bidders no matter what the circumstances are.