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NETELLER help

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simon

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I regged for NETELLER account and immediately got this email from them saying the account is frozen until i send those documents. Is this normal for NETELLER account? please share your thoughts and how safe is it to send them those documents?


NETELLER

Dear .......,

Thank you for your recent application for a NETELLER account.

To protect your identity, your account has been temporarily closed. To re-open your account, we require further information from you. Until this information is verified, we regret that you will not be able to use your NETELLER account.

Please email a clear colour scan or digital photograph showing all four corners of the following documents to [email protected]:

· A copy of your passport displaying the photograph and passport number or

· A copy of your driving license displaying the driving license number or

· A copy of a government-issued photo ID card showing the photograph and ID number

· and a utility bill (e.g. an electricity bill) or a paper bank statement or credit card statement displaying your name and address that has been issued within the last 3 months – unfortunately we cannot accept online statements

Please send the images as attachments from the email address registered with your NETELLER account or we will not be able to process your request. Once we are able to process your information, your NETELLER account will be upgraded and you will be notified by email.

Should you have any questions or feel you have received this email in error, please contact us at www.neteller.com.



Thank you for choosing NETELLER.



Dan



Trusted by millions of members and thousands of merchants, NETELLER is the world’s leading independent online money transfer business.
 
so its ok to send those documents?
 
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