serious enom issues?

[DRS]

http://www.webhostingtalk.com/showthread.php?s=&threadid=105559

There is no scheduled maintanance.

All domain redirections seem broken - no one to contact for support as they don't have 24/7 staff.

How does a company of that size get away with not having atleast 1 technician around the clock for when things go wrong?

doberry, any comment about this thread from the other forum?

 

[DeCal]

they get away with it because they can it seems. Support with them is really bad i agree!

 

[DotDuDe]

hmmmm they maybe can't afford so many people because it costs $$$$

 

[NamePopper.com]

All of my url forwarding is working fine. What makes you think it's broken?

 

[Zoobar]

Everything is fine with me. Getting sameday support today as well.

 

[EM @MAJ.com]

Same here....

 

[clemzonguy]

So far very good support. There are several people to contact for help if you are in a jiffy. Usually it takes them 1-3 days to respond.

 

[DRS]

Originally posted by clemzonguy
So far very good support. There are several people to contact for help if you are in a jiffy. Usually it takes them 1-3 days to respond.

1-3 days to respond
What type of Service Level Agreement (SLA) is that?

doberry, does Enom have a Service Level Agreement (SLA) policy? Depending on the answer, I'll buy a $100 eNom reseller account from you.

 

[EM @MAJ.com]

I thought you are using ******???

 

[EM @MAJ.com]

Ops can't say the word ... too bad.

tw

 

[clemzonguy]

I'll buy a $100 eNom reseller account from you.

I think he's out of them. If not I want another one

 

[petertdavis]

Curious here too, I'm not exactly sure what you're saying the problem was.

 

[DomainGoon]

Originally posted by petertdavis
Curious here too, I'm not exactly sure what you're saying the problem was.

Enom forwarding was apparently having problems a few days ago.