Transfer out of Netsol must call them??

[mole]

I was unlocking my domain to transfer out today and received this. Called them and they said I didn't need to call them. Strange!

Dear Network Solutions Customer,

Your account has been updated to turn domain protect off for the domain name registrations listed below.

Account Number: ________

Domain Name Registration: _________
Update made by: ___________
Update made: __________


By turning domain protect off an extra layer of protection against unauthorized transfers of your domain name registration has been removed.


When turned on, Domain Protect provides protection from "domain hijackers" or others who may illegally attempt to transfer your domain name registration.
With domain protect on you can still perform legal name changes, consolidate or move domain names between Network Solutions accounts.

If you intend to transfer this domain name please call Network Solutions at 1-888-642-9675 to request assistance from a transfer specialist.

Thank you for choosing Network Solutions. We are committed to delivering high quality services to help you take full advantage of the Web.


Sincerely,

Network Solutions Customer Support

 

[stuff]

There is no need to call them.

 

[mppedersen]

This is just a simple sales tactic to try to get you to stay with them. They figure they will get a chance to convince you to stay with them.

Its quite common and I always require my hosting customers to call me and verify that they want to cancel, gives me a last chance to offer them a better deal, find out why they are leaving, etc.

 

[Anthony Ng]

So now unlocking a domain implies transferring and your account flagged for customer service to call.

 

[Theo]

It's indeed a marketing technique; no need to call.

 

[mppedersen]

If you intend to transfer this domain name please call Network Solutions at 1-888-642-9675 to request assistance from a transfer specialist.

They want you $35 per year. Notice the "If you intend to transfer" part. No need to call. Save yourself the time.