Transfer still pending since 1/21/09 and no help from Support

[lotk.com]

I have been getting the push around at Moniker now and no one can explain to me why I still have pending transfers from 1/21/09. I have sold one of these domains and need to push to the buyer's account, but everyone from Moniker just says, "Well, the transfer hasn't failed, it is just pending..."
It's been almost 3 weeks!

Can someone give me some help on how to go about resolving this issue?

 

[dvdrip]

Transfer in?

 

[lotk.com]

Yes, transfer in, and the domain has always been unlocked, so this is not the problem. I've talked to 2 people with sales already and they are no help. I left a couple messages for customer support, but no response.

 

[dvdrip]

They probably have not started the transfer.
Is it a .com .net or other?

 

[lotk.com]

.us I don't understand why they wouldn't start the transfer yet. It has been almost 3 weeks.

 

[EG.domains]

.us I don't understand why they wouldn't start the transfer yet. It has been almost 3 weeks.

I had the same problem before and rep Bari solved within 10 mins. contact her.

http://www.dnforum.com/member-jrzeygirl.html

Also from her signature :

~Bari
[email protected]
ICQ: 241012785

Keep us informed

 

[south]

I had the same problem before and rep Bari solved within 10 mins. contact her.

Same here. Contact her. She'll handle it.

 

[denny007]

I have one transfer pending like half year and I just let it be pending (and them sending me every day email about it) to get them into Guiness book of records, in 2028 will be "The longest pending transfer in history - Denny transfering to Moniker already 20 eyars and still pending"

 

[lotk.com]

Thanks everyone for your help. I have messaged Bari, so hopefully I can get this resolved tomorrow.

Thanks again!

 

[jrzeygirl]

Thanks everyone for your help. I have messaged Bari, so hopefully I can get this resolved tomorrow.

Thanks again!

Hey Brock - I'm already on it! :lol:

 

[ohkus]

Bari,

I think it is a sad state of affairs when people HAVE to contact you to get things done, hopefully this will be fixed soon?

 

[lotk.com]

Bari has already contacted me and the domain has been transferred out of the other registrar but isn't showing up in my moniker account yet. Hopefully it will show up soon. Thanks for your help Bari!

 

[jrzeygirl]

Bari has already contacted me and the domain has been transferred out of the other registrar but isn't showing up in my moniker account yet. Hopefully it will show up soon. Thanks for your help Bari!

My pleasure!

Bari,

I think it is a sad state of affairs when people HAVE to contact you to get things done, hopefully this will be fixed soon?

Auraka

I agree however unfortunately things happen. I’m just glad I was able to assist!

If/when you (or anyone) is in need of Moniker support, a help ticket should be opened within your/their Moniker account under Moniker Support Center.

..and of course - I'm here to help too if need be!


THANKS