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Automating Lead Routing & Support with AI Agents + Middleware

Alifar

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Hey all,



I wanted to share something that’s been a game changer for several businesses I’ve worked with — especially those struggling with repetitive lead handling, customer support routing, and syncing data between tools.



Manual workflows are silently killing productivity and revenue.



We recently published a guide on how AI Agents and middleware are helping companies automate everything from lead qualification to Slack routing — all without writing code.



Some real-world examples:



  • New form submissions trigger Slack alerts, enriched by GPT
  • Support tickets auto-assign based on keyword intent
  • Stripe payments sync to Airtable or CRM in real time
  • Sales data auto-updates dashboards without human input




It’s not just about no-code tools like Make.com or Zapier — we’re combining them with custom logic and AI layers for deeper automation.



📎 Here’s the full breakdown:

👉 https://scalevise.com/resources/ai-agents/



If you’re scaling and still routing leads or tickets manually, you’re probably leaking both time and money every day.



Happy to answer any questions about our setup or middleware strategies — always glad to share insights.
 

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