Can not "Ask a Question"

[jdk]

When I try to send in a ticket I fill in all the forms and it gives me the error message "A problem has been encountered. Your question could not be processed."

How do you get a hold of them? I am trying to submit the excel template with a couple hundred more domains to add to my account.

Perhaps it is Firefox 4?

 

[SedoCoUk]

Hi jdk,

I am sorry to hear that you have been experiencing issues submitting an inquiry through our Support Center. We will look into a possible issue with Firefox 4.

You may send us an email at [email protected] or via telephone at (617) 499-7200. We are available Monday through Friday between the hours of 9 AM and 6 PM EST.

-Carolyn

 

[whitebark]

I've been getting the same error for months on FF 3.xx. I've given up trying to use it as a way of contacting Sedo.