Dodora.com unresponsive?

[netznutz]

I'm trying to manage (transfer out) a domain from Dodora, but their reg system seems to be messed up completely :veryangry
"We only accept inquiries via our support system" ... which is complaing about a missing perl script.

They're confusingly redirecting to regwls.com for domain management, but all requests fail.

Has anybody an idea whom to contact/who to proceed?

 

[GeorgeKGeorgeK is verified member.]

According to the new ICANN transfer policy, registrars have to provide an easy way to unlock domains. If the domain can't be unlocked, write to ICANN to complain.

See: http://www.icann.org/announcements/announcement-12jan05.htm

for more details on that policy (and sections to comment on it).

 

[Dave Zan]

Apparently it's still a problem, with the other forums I visit reporting it too. If
worse comes to worse, notify ICANN about it.

 

[netznutz]

Although their mailbot points to the (nonfunctional) support system, they're still reading their email (and answer!). All hope is not lost ...