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Enom Say .....

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The Originals
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"We screen for fraud transactions for anyone using our credit card processing
system. This will include retail, Registry Rocket, API, or PDQ. Should the
reseller detect a fraudulent order within 72 hours, they can send an email
to [email protected]. We will only accept deletion requests at that
email address. Any deletion requests sent to any other eNom email addresses
will not be completed. In a deletion request email, we need login ID,
domain name, and order number if possible.

While we do not have a guaranteed deletion policy, we make every attempt to
accommodate your requests within the time allotted to us by the registries.
There are conditions where a domain cannot be deleted, no matter when an
email was received. For example: system outages, registry issues, domains
set as nameservers with child domains at other registrars, and holidays"

if the domain is not deleted .............

"We'd reverse the commission in your account, charge you your domain rate,
change the password to your login name. At which time you own the domain and
can sale it."
 
Complete nonsense!
 
That was from :

Deborah Burditt
Director, Business Development
eNom, Inc.
16771 NE 80th Street #100
Redmond, WA 98052
Phone (425) 883-8860 ext. 226
FAX (425) 952-0794
[email protected]
http://www.eNom.com
"An ICANN Accredited Registrar"


its true
 
am having big problem with enom tonight, I cannot login, I sent an email and no answer since hours, I clicked the recovery password and I get the password that was the one I had but still don't work, I think I need to wait till monday and thats too bad.

Mike
 
Originally posted by GeorgeK
Maybe their database is down, or something...

could be but if the database is down I will be not the only having this problem right? can you please check if you can login?

Mike
 
I have no problem with their support.
Got replied at 10:00 AM for all my email. :D
 
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