eSupport.mobi - Sold
e-Support.mobi:
http://www.sedo.com/search/details.php4?domain=e-support.mobi&tracked=&partnerid=&language=us
"Part of the growing trend toward online customer relationship management (CRM), e-support is the electronic (usually Web-based) version of customer service that would otherwise have required either a visit to a company or a telephone call. According to industry estimates, e-support can cost a company as little as 25 cents per interaction compared to as much as $25. for a telephone inquiry. At its best, e-support offers a customer efficient 24-hour-a-day service, and offers an enterprise a cost-effective means of improving customer relations...."
http://searchcrm.techtarget.com/sDe...i819589,00.html
eSupport via a mobile web interface presents the possiblility of a new line of technical support. Below are some examples of companies and organizations using eSupport:
Sony: http://esupport.sony.com/
BEA: http://support.bea.com/application?namespace=portal
3com: http://esupport.3com.com
FCC : http://esupport.fcc.gov/index.htm
PM me with any questions that you may have.
Happy New Years,
Seanboy
