EuroDNS bad support

[DomainingCom]

3 times I have asked for a domain EPP code without response these last weeks.

I do no longer know what to do.

...

 

[Makis77]

i dont think they have support stuff at all,
i registered a .es domain there and after some days they cancelled it.
I asked them why and how i can get my money back but never replied.
They just sent the money back after 20 days.

 

[zangief]

They have so much bureaucracy , there is also a domain new ownership fee.
http://www.eurid.eu/content/view/86/55/lang,da/
-under Trade:
Note: The new registrar is charged for the execution of a trade and he is only charged if the name is successfully traded.

 

[DomainingCom]

Complaining in a forum is often magic.
I just got my EPP code.
Just waitting now that they confim the unlock of the domain.

Well, thank you EuroDNS.

 

[Gerry]

Waiting for confirmation may take another few days.

I had only one domain there that I had purchased. Attempted to transfer. Absolute nightmare. Took perhaps a total of 10 days waiting for their responses, authorization codes, unlocking, etc. Seems like each email took at least 3-4 days each to respond.

 

[DomainingCom]

LOL

I laugh but in fact I think that unfortunately you are right.
If the guy that given me the EPP code still not told me nothing regarding the unlock then I guess it's because I must be ready to wait again and resend many mails to get a response.

Patience...


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[Welkin]

Yes, the support is not fast enough and not competent enough.
And also maybe it's true that a thread on the forum does the trick quite often.
Also sometimes strange things happen related with them...
But on the other hand, I still use them and let's hope that their support won't get worse than its current state.

 

[sellingonline]

have bad experience with them too, I guess one should avoid them - which is kind of sad as they had good offers though

 

[FreddySFreddyS is verified member.]

hi,
looks like some people might have a problem with our support.
perhaps I can help?