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moniker Every order fails. Big problem at moniker...

This is a discussion about the domain name register/company Moniker.
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dvdrip

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All my orders fail. Renewals fail. Nameservers changes fail.
I asked support on Monday and they told me a few hours ago that everything is fixed. But nothing was fixed. I tried to change nameservers for 500 domains and about 480 failed.
I am very worried about what is going on.
 

dvdrip

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I forgot to say that most of the failed domains are .info.
 

James

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I was able reg a few after your post timestamp

jim
 

jdk

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Sorry to hear that. Hope they fix it soon. I renewed several .com/.net but haven't tried .info today.
 

NameYourself

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Did this get fixed? What was the problem caused by?
 

dvdrip

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I was just told it was fixed but yesterday I found about 50 .info domains unlocked. These were some of the domains I tried to renew or change nameservers during the problem. I don't think moniker noticed this. I locked them all again.
 

Theo

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Maybe related are the "thick registry" issues I have with Enom. Updates don't get "pushed out" to the ORG/INFO/BIZ/US registries. I have to contact support each and every time.
 
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dvdrip - yes it was a registry connection issue. Afilias went under maintenance to fix the issues with all registrars. Also, unlocking .info names still requires an epp code to be sent - so they were still locked at the registry.

All appears to be OK now correct?
 

PerfectNames

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Can confirm this issue is not specific to Moniker - we've had the same .info problem for some time now at the other big regitrars.

Really hope Affilias have fixed things now...
 
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