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I initiated three domain transfers and it says Awaiting Release by Current Registrar for over a week

webhostpro

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The Originals
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Not sure who to complain to. ENOM is the register they are being transfer to, and they are being transferred out of centralnic, (which I despise). I've transferred hundreds of domains the same way to the same registers with no issue but now that I have three left and they seem to be locked for well over a week. The message is:
Transfer Pending - Awaiting Release by Current Registrar

I thought they had 5 days to release it?

Can I complaint to Icann or should I have ENOM do something? I like ENOM's system but their support is horrible for resellers.
 
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