Moniker problems

[nitronet]

This is the second time in a week that Moniker's site is down and you can't Login for many hours.

Internal System Error (Code 500)


It appears that a System Error has occurred while processing your request. This error may be due to system maintenance at the time.

The Moniker Operations Team has been automatically notified and will try to correct the problem as soon as possible. Please feel free to contact us for more information or if you have any questions. We can be reached via email at [email protected]


Thank You,

Moniker Security Team

This is really starting to piss me off.

 

[mole]

hmm, maybe eNom wasn't so bad after all.

 

[nitronet]

I've only seen enom down 2 times in the 5 years I've used them. Moniker tied that record in a week.

The pathetic thing is, nobody at Moniker must know about it because its been at least several hours and they must have no one on call.

If one of my sites go down, I get a text message on my cell phone immediately and I have nothing as critical as being a domain registrar.

 

[Honan]

Moniker works fine for me right now

 

[nitronet]

Moniker works fine for me right now

Really???

Try logging in...

 

[stuff]

Really???

Try logging in...

I can`t log in, same error as You

 

[Monte]

Folks,

We were under maintanence and most of the epp registries are down. The 500 errors are actually related to that. I have my guys looking at the error message handler because it is picking up the wrong error code.

We are not currently down and should be working fine but please email me at [email protected] if you do see something.

Thanks,

Monte

 

[Monte]

Issue and message handler is fixed now.

Thanks for bringing this to our attention.

 

[mole]

It's Sunday and Monte is still manning the guns, don't know about their programming skills, but I must give this guy some gump.

 

[Monte]

Thanks Mole,

We really try to please. It works when an executive cares and listens to their customers.

Monte

 

[nicorlino]

"It works when an executive cares and listens to their customers."

So true! I can only say positive things about monte, as he resolved all of my problems/questions so far, while other registrars have you in their support system for 80+ hours before somebody gets back to you.

Great job Monte, keep it up.

Best Regards
Nico

 

[nitronet]

Folks,

We were under maintanence and most of the epp registries are down. The 500 errors are actually related to that. I have my guys looking at the error message handler because it is picking up the wrong error code.

We are not currently down and should be working fine but please email me at [email protected] if you do see something.

Thanks,

Monte

Thanks Monte,

Everything's always been fine except for the small problems the last week or so.

This is still the best registrar out there though...

 

[nbebout]

I agree, Monte and his staff are very good with support. I had a problem where one of my domain's contacts wouldn't update right, so I emailed them and they fixed it right away.