moniker Moniker Took Money Gave No Domain.

[slumbum]

I made a deposit with my credit card to moniker and had an unsuccessful domain purchase. But my account balance was charged and I received no domain. I wrote them about 4 times, attempting to solve this problem. Finally they promised to credit my account and never did. Anyone else having problem with incorrect balances? I'm really disappointed, as I have been a long-term customer and hoped to continue on with them. My next step is to try my credit card company.

 

[domainoid]

dispute the charge with the credit card, they'll ask you to send them proof of all this. they owe me and many people money too.
good luck.

 

[slumbum]

I sure will, thank you.

 

[Theo]

Keep in mind Moniker changed hands twice since its formation years ago. Customer service quality has most certainly dropped. The recent mass hack incident places the final tombstone firmly onto the grave.

 

[angel69]

The one thing that differentiated them from the rest of the registrar bunch was their superior security and that is now a thing of the past. Only Fabulous has always been as good as Moniker once was (if not better) at security