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namecheap.com Bad Customer Service and Stone Age Admin Panel

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DN BROKER

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I would rate them 9 out of 10.

I've always received replies in less than 24 hrs.
 
I think namecheap might be a reseller of enom. Contact enom.
 
Namecheap isn't a reseller anymore.
 
ive had all my support emails answered under 2 hours. never a complaint. and i can actually find where everthing is on their cp, unlike some others where i scratch my head for five minutes in frustration before finding something that should be prominently placed but is in some obscure corner of the page.

everyone has their own experience w/ different registrars. dcg said yesterday that godaddy is a much better company than many give them credit. he may be right, but my personal experience colors the lens a bit differently, as does everyones.
 
I've always been very pleased with NC... Maybe they're just busy this time of year?
 
I never had any problems transferring domains from them either.
 
I had one small issue with NC which was resolved quickly. 9/10 for me.
 
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