Namecheap help - urgent!

[seeker]

Can someone please provide me with the email for namecheap's cutomer support?
I had a domain expire on the 8th, and it isnt in my account.
I just realized this.
don't they have a redemption period???

Please help. Thanks!

 

[johnnywj]

Can someone please provide me with the email for namecheap's cutomer support?
I had a domain expire on the 8th, and it isnt in my account.
I just realized this.
don't they have a redemption period???

Please help. Thanks!

Technical Support [email protected]
Sales/ Product Information [email protected]
Reseller Information [email protected]
Billing Questions [email protected]
All other inquiries [email protected]

 

[seeker]

Thanks!

 

[Honan]

Can someone please provide me with the email for namecheap's cutomer support?
I had a domain expire on the 8th, and it isnt in my account.
I just realized this.
don't they have a redemption period???

Please help. Thanks!

In "manage domains" there are 3 tabs
Domains, renew and reactivate
Are you sure your names are not under the reactivate tab?

 

[seeker]

hey thanks. It was under the reactivate area!
I dont use namecheap much, and hadnt noticed that. I am used to looking at 'expired'.

Thanks again