For Sale Namewinner didn't provide registrar info yet 30+ days after grabbing domains!!!

[URLtrader]

My credit card was charged $40 on Oct 11,2003 for a name I won on Oct 10,2003. I got Invoice from dotster for $40 but it does NOT mention the domain name. Can you believe this ? I have sent an email to contact <at> rgnames.com , the registrar who grabbed it. Let me see if they respond. Otherwise I will transfer out the name after 60 days.

 

[Duke]

Uh-Oh! RGNames! Forget hearing from them. That is the Korean outfit (no English language anywhere on their site) that has the domain NW got me back in August that I STILL have no log-in information for. I also am stuck for two months waiting to get it out of there - then you have to pay for another year's renewal whether you want it or not. NW should not be using these off-the-wall registrars when they cannot deliver accounts with them. It is nothing less than fraud and I hope they are being flooded with the credit card chargebacks they deserve. That will be the only way to get their attention it appears (as they rarely answer customer support requests).

 

[izoot]

:::edited:::

 

[Ed30]

Originally posted by Duke
That is the Korean outfit

That might explain why I have been inundated with unreadable Korean emails everyday for the last few weeks :-D

 

[Duke]

Originally posted by Ed30


That might explain why I have been inundated with unreadable Korean emails everyday for the last few weeks

No, those are the answers from support at NAMEWINNER - the emails from Korea make even LESS sense! :-D

 

[Ed30]

Originally posted by Duke


No, those are the answers from support at NAMEWINNER - the emails from Korea make even LESS sense! :-D

:-D

A few days ago I was sent one with the usual Korean script all over it and a large picture of a woman's bottom on the front - maybe they're trying to tell me something! Either way I'm still waiting for my password

 

[Duke]

Originally posted by Ed30


:-D

A few days ago I was sent one with the usual Korean script all over it and a large picture of a woman's bottom on the front - maybe they're trying to tell me something! Either way I'm still waiting for my password

Maybe the password is: womansbottom . Since they don't speak English they must have decided to send a picture! :-D

 

[storebuilder]

OK, I'll add my name to the above thread.

Although I got an email today to administer a domain I won a few days ago.

Anyone else the same?

 

[Ed30]

Yes, finally, I got log-in details for a name I won weeks and weeks ago. Miracles do happen.

 

[seeker]

so, err... here is a dumn question. How exactly to you a chargeback on your credit card?
Do you just call up and say NW didn't deliver and I dont want to pay them?
Don't they need an explanation to right on their notes? And if so, what do I tell the person at the CC issuing bank, 'well they grabbed the name but I dont have log in info' ???

 

[McSpike]

Maybe this thread speed up the process, I don't know, but I got registrar login info for 2 out of 3 domains. Finally.

I wondered what is happening with the 3rd one. You won't believe this. I did a whois, saw who the registrar is then check their internal whois and saw the contact information for this last domain was mine, all correct. So I decided to ask the registrar for login info and guess what, a few hours later registrar sent it.

Next time I know I'll just go to the registrar that has my domain directly instead to NW.

 

[URLtrader]

I left a voicemail at the phone number contained in whois of dotster.com and the prerecorded voice promised to get back to me within 24 hours. It has been 6 days.

May be their clock stopped working ?