Need advice about a situation please....

[McDot]

If this is how your friend treats clients, then your friend doesn't deserve to have clients. Hopefully he gets sued, loses, and spends his life broke.

Right :yes:
The world would be a better place if we get rid of this kind of twisted business people.

 

[DNQuest.com]

Yes I understand.

The email address on the client's account was the client's email address and not my friend's

All notifications (renewal or otherwise) would have gone to the client's email address as he is the account owner on the awbs powered site.

Ok, let us cut through the BS here:

Registrant
Administrative
Technical
Billing

In which section was the information of the client listed? There is only the 4 sections above where information is entered. You said the domain was registered in your friends account, so there is no "client account" for which the client had information.

 

[andre]

Ok, let us cut through the BS here:

Registrant
Administrative
Technical
Billing

In which section was the information of the client listed? There is only the 4 sections above where information is entered. You said the domain was registered in your friends account, so there is no "client account" for which the client had information.

I am sorry if I wasn't clear but it is very simple

My friend owns a reseller account with enom and seperately a domain registration website powered by awbs through which he offers domain registration. The client's account on my friend's domain registration site had the client's email address to which all admin notifications were sent through the site automatically.

Prior to the domain expiry ALL four fields you mentioned in the domain whois

Registrant
Administrative
Technical
Billing

contained the CLIENT's information - ie client's name, addres and email...
Even though my friend owns the reseller account at enom the domain contained the client's details in full which is the case for all domain registration services.

 

[domainah]

Not that I doubt the whole "friends" story, BUT it does seem you answer the questions rather quickly almost with no relay time to your "friend" and seem very eager without giving out info...and oh...YOU actually seem to have an Enom reseller account..

 

[EricM]

First of all the "friend" is a reseller and not icann accredited, so any icann rules do not apply to the end user.

Even if it was there is no rules that say that renewal notices have to be sent.

The only thing that matters is what contract or agreement did the customer have with the reseller?

A domain registration is a contract for use of the domain for the period of time which was agreed, if the contract expires then the customer has no rights to it whatsoever. Its usually customary to have a grace period but its not required.

Legally i would not worry about it at all, hell enom does this themselves.
I had to pay enom $160 to get a domain back for my client who did not renew, it said it was in "redemption period" but really enom renews them with their own money to try to extort money from you. Its not the real icann redemption period.

 

[andre]

Not that I doubt the whole "friends" story, BUT it does seem you answer the questions rather quickly almost with no relay time to your "friend" and seem very eager without giving out info...and oh...YOU actually seem to have an Enom reseller account..

Yes I do have an enom reseller account and this is why I am very much familiar with the situation.