NON Paying buyers allowed to keep sedo parking account ??

[James]

NON Paying buyers allowed to keep sedo parking account ??
I just had 2 transactions cancelled due to non payment from the buyers..
I want both buyers suspended from future bidding AND have their parking account(s) closed as I know at least one has a sedopro account ( googled it).
As they're verify buyers their contact information (non buyers) has been provided by sedo.
Before posting this information I want sedo to take their parking earnings and conclude the transaction(s) and/or close their parking accounts.
Perhaps then the buyer(s) would then conclude these transaction(s) .

jim

 

[Theo]

Jim, I've found that in situations like this, it's best to call Sedo and speak with a senior representative.

 

[James]

Jim, I've found that in situations like this, it's best to call Sedo and speak with a senior representative.

Thanks Theo but who's a senior rep. there ?? jay , keith, joe, erich, monica or are they just transfer agents ??

jim

 

[Theo]

Email Tom Fell - firstname dot lastname @sedo.com

 

[James]

Email Tom Fell - firstname dot lastname @sedo.com

Thanks again.. just got off the phone and Tom will be the one looking it to resolving this

jim

BTW the "buyers" marketplace account has been closed for buying but the parking account is another issue

jim

 

[Theo]

Good luck

 

[TiffanyR]

i have had the same thing happen not much you can do i dont think

 

[SedoCoUk]

Hi Jim,

I left you a voicemail and I have been in touch with the member's account manager. I think with a bit of luck we might be able to resolve this issue and conclude the transaction - if you still want to of course.

I left you my number so give me a call when you get chance.

Best,

Tom

 

[James]

Hi Tom,

Thanks (and Acro :yes: )
"pending resolution" on the sedopro account domain transaction

jim

 

[Theo]

Great

 

[James]

Just to update .. buyer paid ..domain transferred to sedo escrow...transaction completed..

Thanks for the assistance k: ...
note: always request non paying buyers info.. you never know how it can be used :yes:

jim

 

[-ET-]

I've a payment of 800$ pending from last month.called my transfer agent marian de souza twice in this month.will try emailing tom now.lets see if there is any diff.

 

[draggar]

I'm glad to see it got resolved.

It's good to have someone like Tom here (or do multiple people at Sedo use that account?). He's helped me out a few times, too.k:

Would it be against the iTrader terms to leave him positive feedback for his help?

 

[Dynamic1]

Same thing just happened to me. Buyer not in the US though but I do have the info.