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discussion OpenAI opens up Business Hub, ie Google Search Console for ChatGPT

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accurate

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Big news in the AI Search, GEO, and AEO space today.

ChatGPT is introducing a Google Search Console like dashboard for seeing AI citations and mentions.

Importantly it includes Click Data from ChatGPT.


Business Hub provides aggregated insights into how people engage with a business in ChatGPT. This includes the number of mentions and website clicks a business receives. Businesses can also explore discovery topics—common themes across conversations where their website is cited. These insights can help businesses understand how they’re represented and find opportunities to improve the information they share.

This is only for a business with a physical service address.

That means websites and service business w/o an address can't verify yet. I assume this is coming though.

Source OpenAI - https://openai.com/index/introducing-businesses-chatgpt/
 
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OpenAI's setup guide also lists business email and DNS TXT records for verification, so a physical address isn't required for every eligible online business. The mentions, clicks and discovery topics are all aggregated, and I plan to watch how the discovery topics develop.
 
Curious whether it'll show which queries ChatGPT actually mentions a site for. That's the part that's missing most right now
 
ChatGPT will likely hold some of the data and went us to pay to see it.

This likely will kill a lot of AI software companies that were offering AI analytics.

The competitors and Google will respond.
 
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