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Phone call from GoDaddy?

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draggar

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Is it normal to get a phone call (they left a voicemail) from Godaddy a few days after you create your account? Someone named Bruce called me claiming he was with Godaddy and asking me about the service and had some promotional codes.

Seemed like a normal customer satisfaction survey call to me, but I haven't seen a company being this proactive with this.
 
Draggar,

Yes, GD has been making calls for at least the last year, year and a half.

Stuart.
 
OK, thank you. I guess you can call me a little too paranoid sometimes. :)
 
Yes they do. They seem to be customer service centered. I'd call Bruce back a get the codes.
 
Sounds pretty cool, wonder what happens if you give a wrong phone number, in my case I don't got a phone so I made one up :(
 
That's GoDaddy marketing for you. There was a time when they'd throw countless ads in your face whenever you tried to do anything at their site. Now it's toned done on those but from this it appears their overactive marketing machine is still working.
 
dont forget they also call to make sure you are aware of all the benefits of things like the domain discount club, or any other extras that make sense in reducing your fees. We are all ants in their sales funnel, but the service I find great and their suggestions do same me money.... damned if you do, damned if you dont, eh.
 
Thanx for the info and if Bruce is here, or someone who works with him, tell him I'm, sorry I didn't call him back, I wasn't sure if the call was legit or not.

Eh, I doubt he even remembers calling me now, just another one of those outbound calls to him. :)
 
Yup, they call every new customer who purchased online, or recently had things auto renew. with a US based telephone.
 
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