Affiliate Programs Problems with CJ - HELP?!

[gph]

Does anyone have a contact email address for a real person at Commission Junction? Using their automated system, I have asked and re-asked an important payment-related question for the past 2 weeks and heard nothing from them. I want to get hold of a real person....

Anyone else have any payment problems in January? My account details in CJ show that a payment was made to my bank, but no money was received...

gph

 

[theparrot]

I have been trying to find a real contact also, as they have a defunct email address for me in the system, and did not update it when I tried to when it was still good. So now I need a way to contact them besides email!
So let me know if you find anything out.

 

[cyphix]

If you can't find a phone number use the phone number in the whois maybe?

 

[DeCal]

CJ seem to be p*ssing everyone off at the minute. I've been watching threads on other forums and noticed how much people are getting sick of them.
I know CJ staff are active on other places, may be an idea to PM them?

 

[5starAffiliates]

The internal AAQ "Ask a Question" option is usually the most reliable for getting questions answered. I Don't know if I'm supposed to give the phone # out, but it's easily available through whois or information for Santa Barbara, CA.

 

[gph]

I used their AAQ and they didn't reply for 2 weeks. I posted another question. Same thing. i posted my complaint to here, and mysteriously I got a new response at CJ within 15 minutes. but of course, that was a week ago, and their "we're looking at this" was the last I heard. What a shoddy outfit..... these guys will soon be 3 months late in paying me what they claim to have already paid.

gph

 

[lopramine45]

CJ is incredibly slow. i had to email them thrice