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Problems with Namesbeyond.com

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DOMAINERIE.EU

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After a snapnames trade my domain landed with namesbeyond.com 4 months ago.
Their domain management tool does not generate the authcode and their support is not responding.
Any comparabale experience with this 'registrar'

Thanks

Dabsi
 
You have to email support to request the authorization codes. They will try to retain you as a customer first with a response email. Once you tell them "thank you, but not interested" they will email you the authorization codes. This may take 24-48 hrs. Some of their support is done in India. If you have any problems you may contact Thomas Das directly at [email protected] or 817-564-2994. You may also contact the support number and leave a message.
 
You have to email support to request the authorization codes. They will try to retain you as a customer first with a response email. Once you tell them "thank you, but not interested" they will email you the authorization codes. This may take 24-48 hrs. Some of their support is done in India. If you have any problems you may contact Thomas Das directly at [email protected] or 817-564-2994. You may also contact the support number and leave a message.


Thanks for this

Dabsi
 
CC your email :
support_at_snapnames.com
 
They are scumbags like Register.com. They are giving me the run around about getting an EPP code. I got the sales pitch first. "Namesbeyond.com would be much grateful if you could let us know the reasons for the transferring the same. yada yada yada.."
Now they are saying "The EPP code can only be given by us under the legitimate requests from the registrant mail id of the domain name to avoid any security issues." I replied to their renewal notice so it was the correct mail id.
 
"Scumbags" seems a bit harsh, but I too had to email them for the authcode to transfer a domain out. I will not use SnapNames again because of these sorts of difficult registrars that they contract with. NamesBeyond was dutiful in emailing me the authcode and even called me, but they should just make the code accessible in the account for their users.

This said, this is definitely a registrar to try to avoid. If you wind up with a domain there from a SnapNames order, get it out of there after 60 days.
 
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