RegisterFly, login problems?

[Tippy]

Anyone have problems logging in today?

I am really starting to dislike this Registrar. Getting support is next to impossible. I cant log in so I cant get support, WTF....

Thanks,

Mike

 

[Tippy]

Anyone have a phone number to contact these birds?

Thanks,

Mike

PS : I feel like giving someone crap this morning

 

[888]

Simply register an empty account and request support from there.

I do have a few accounts myself for this purpose.

 

[Tippy]

Thanks,

I finally managed to get in.

They really suck don't they.

Thanks,

Mike

 

[mole]

Moral of the story :-

You pay for what you get, well sometimes anyway

 

[Tippy]

Heck, their even more expensive then NameCheap.com . I have never every had any problems with them

Mike

 

[Tippy]

I contacted them via [email protected] this morning telling them I cant login to my account.

This is their reply :


RegisterFly.com Customer:


> Thank you for writing us. We only
>
> accept inquiries via our support system.
>
> For you convenience we have included
>
> the URL below:
>
>
>
> http://RegisterFly.com/support/index.php
>
>
>
> You can reach us 24 Hours a day, 7 Days a week,
>
> 365 Days a year. Our LIVE CHAT is always
>
> available as well
>
>
>
> We appreciate your business and will do
>
> whatever it takes to keep you satisfied
>
>
>
>
>
> Site URL:
>
> www.RegisterFly.com
>
>
>
> Help:
>
> www.RegisterFlySupport.com

And this is my reply to them :



Ha ha, funny,

How can I get support if I cant login to access your support system, eh?

I finally managed to get into my account after trying over and over with the same user and password, there is something wrong here.

I am also still waiting for a support ticket reply I had submitted over a month ago. Someone closed the ticket and didnt even bother to contact me with a responce, whats up with that, eh?

Mike


Lets see what happens

 

[mole]

Hah, I repeat... you get what you pay for

 

[bidawinner]

Tipy , I have never have any problems with them and am very happy..

EXCEPT there servers are slower than piss..

that said..are you using dial up? you may be timing out?

 

[Tippy]

No, I got cable. I just lined out some poor online support staff helper fun

Mike

 

[Tippy]

It was their reply that really bugged me, how retarded are they.

Mike

 

[mole]

What were you expecting, Tip? Registerfly is still a no frills fly if you ask me, no matter what they claim on their home page. It's simply a question of backend business practicality - in my line, we categorise customers according to tiers - based on revenue, and those at the least revenue tier, we would rather get rid of since it affects our ability to pay our staff.

People try to compete on the internet through cut-throat low prices. Most have learnt the hard but obvious lesson that cutting price is the ultimate recipe for business failure.

 

[prasath]

I like their service very much. You have the live chat support. Why not try them?.

 

[neologist]

A whois search of registerfly.com might produce an interesting bit of info. My observation is that some registrars have features that make them useful for some applications, though not for others. For example, if you want to check the status of a long list of domain names, Registerfly has a very good program. It won't check as many domains as some others, but it's very forgiving if you should include a typo. For all around value, I still prefer eNom.
k:

 

[ParkQuick.com]

Registerfly started charging me $10 per month last year out of the blue. I charged-back as many months as American Express would let me, then closed-out my account. I don't know what the deal was, but I never agreed to pay them every month.

 

[namedropper]

My latest gripe with RegFly is that I've had some names with them for a couple years and they've screwed with how the expiration dates look. If I do normal whois, I get completely different dates. I've got them all in a spreadsheet, and when I renew I add a year. I don;t mind so much if they are off by a day or so, but I have whole groups of names that they claim are due in a week that aren't supposed to be due for anywhere from three weeks to two months. If I check whois outside of RegFly I get the dates listed as they should be.

I'm using a Dotster transfer coupon I found via Google and moving as many out as I can afford to (specifically the ones with the wrong expiration dates to start with) this month while Dotstor only wants $6 per transfer (with the coupon).