Registerfly Rep on DNF? Know a contact at RF?

[jdk]

I took advantage of the $0.60 special for .info domains today at RF and registered about 500 of them. For some reason they have security blocked my account. I am assuming it may be because their system sent too many authorization to my amex. Is there a RF rep on DNF or does anyone know of a contact at RF I can contact to have this matter resolved?

Their support will likely take several days to get back to me and I have another 500 I wish to register before the sale is over.

 

[domainuncle]

I also had some type of problem with .info registration. I would advice you to call them directly.

 

[simon]

Try calling them at 1-(973)-736-2545 its 24X7 service
i also regged some and not all worked because they hit my card many times i guess

 

[jdk]

Thanks I will try and call and see what is up.

Hmmmm been on hold for 15 mins now. Anyone know a direct extension for someone?

Hung up on me twice now. LOL

 

[Acidztrip]

hope it works out for you....just dont try to do a charge back or they will lock your account and take your domain names hostage....then you will have this huge fee to reinstate your acct. Happened to me!! The hanging up part ... that is their top notch service. I went thru hell to get my acct back....now I am little by little transfering my domains away.

 

[jdk]

Yeh they worked it out. It may have been because I was reg'ing too many during their sale as it appears I registered 10% of all that did that day.

 

[BobDiGiTaL]

1-(973)-736-2545

No 800 # weak.
I had a domain tansferred to my registerfly account and the who is and DNS have not been changed. I email every day and still nothing. I will try to call the toll #, but all I get is a busy signal all morning.

 

[jdk]

Phone will take a while. I emailed support a while back and it received a response within 20 minutes.

 

[fishfinger]

Hung up on me twice now. LOL

Hanging up before you even get a chance to say hello is what they do best.

Not so funny when it is an international call from a mobile phone and you waited over 30 minutes.

I suggest you send them an email, they answer those pretty quickly.

 

[Dave Zan]

Better yet, log inside your Account and send a ticket. Provide as many details
as possible to help them understand your issue better and reply accordingly.

Email isn't as reliable nowadays as it once was.