I'm actually surprised these quintessential Keystone Cops have never lost a name (I keep seeing that claim by them everywhere and no one has disputed it as far a I know. So does that mean Fabulous has actually lost at least one name ?) Moniker went downhill after a guy named Monte left, its CEO, I wish he had stayed to resolve all my problems. They'll bungle your case no matter how simple it is cuz they're inept. They still have their good security trump card, I'll give them that, but sooner or later they'll slip there too. It's inevitable. It's not that Support was outsourced (at least a good part of it) and those people aren't anglophones, it is that those people don't have any training. They can't resolve a 2 + 2 matter. As simply as that
(Read my recent thread on Moniker NOT sending me their authorization email needed to click on their link and sign into my Moniker acct, thus authorizing the transfer of one of my names away, they did not send it so I never clicked on it or signed in, I couldn't have, but since they never answered the gaining registrant when I told him and I had meant for him to have the name, I decided to let it go, and yes, I had unlocked the domain and they emailed me the auth code but they did NOT send me the obligatory email the gaining registrar must send the domain owner to even send the thing to the registry)
(Read my recent thread on Moniker NOT sending me their authorization email needed to click on their link and sign into my Moniker acct, thus authorizing the transfer of one of my names away, they did not send it so I never clicked on it or signed in, I couldn't have, but since they never answered the gaining registrant when I told him and I had meant for him to have the name, I decided to let it go, and yes, I had unlocked the domain and they emailed me the auth code but they did NOT send me the obligatory email the gaining registrar must send the domain owner to even send the thing to the registry)
