This is probably why.
They're just getting around to their 2008 support requests. You shouldn't have to wait much more than another 3 years.
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Date: Mon, 22 Dec 2008 15:34:11 -0500
From: Bulent Turkoglu <support@sibername.com>
To: Gordon <XXXXXXXXXXX>
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I got two of them BTW [/QUOTE]
Wow - they have the same clock/calendar as Pool.