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Snapnames down

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keep

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Right before closing up.
I was bidding for vitrales.com but when it was 7min until the end of the auction snapnames went offline.

Does anybody else have the same problem ?


I sent few emails to Theresa and John but nobody answered.
 

Skinny

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Ouch. Seems like their updating the site for their new look (again).

Hope you get that settled out.

Skinny
 

silentg

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Their back end is still slow and they keep putting on more make up to cover up the bugs.
 

WebBrands

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Anybody else getting email bombed by Snap? They're sending me the same identical order confirmation email for an auction I won yesterday at a rate of 2 per minute! It started around 2am, so when I checked email this morning I had over 500 of the same message from them. Nobody's answering the support phone line, so I sent a support request this morning. But no action. The avalanche continues. Probably over 1000 now. Anybody else getting slammed too?
 

WebBrands

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Update: Snap did respond to my support email within 24 hours and the emails stopped around 9 pm. I'd estimate I deleted 1500 or more of them. And the auctions I won were processed the next day. Thought you should know that Snap did respond and resolved the issue.

@ KEEP: That's not good. Curious to know if they're going to run that auction again? (since you and probably others were kicked out)
 

DomainDep.com

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Snapnames' system is getting obsolete and they are loosing their market share to Namejet each day. That is sad!
 
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