Snapnames - Moniker Marketplace Pro Escrow Account

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11 days ago I won a domain name which managed by the moniker.com
Still didn't receive it.
I called them twice but nothing changed.
I sent few letters to Marti Johnson ( [email protected] , [email protected] ) but nothing.
I called to moniker.com and they said I need to wait until the snapnames.com instruct them to move the domain into my moniker account.


Case: 02490820

 

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What's the problem to move a domain from one moniker account to another ???
11 days passed and nothing.

 

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13 have passed

 

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16 days