Status - Secondary Processing

[keep]

Hi Marti,

Can you please explain to me what is that - Secondary Processing ?
Few days ago I won four domains and the snapnames billed my card for them.
But one domain I still didn't receive and in the Financial Center at the snapnames control panel I see next status for this domain - Secondary Processing. At the same time you billed my card for all domains I won.

Could you please help me ? I have created a ticket about this issue. Ticket number is - Case: 02478315.

Thank you.

 

[keep]

Also I emailed you but you answered nothing.

 

[Theo]

Secondary Processing: "You geographical location forces us to discriminate and really check if the transaction and CC was legit. Please stand by while we drag our digital feet."

 

[keep]

Secondary Processing: "You geographical location forces us to discriminate and really check if the transaction and CC was legit. Please stand by while we drag our digital feet."

Where did you get this explanation ?

 

[Shamas Mureed]

Hey, Hopefully you can help,
i won auction for 4 domains but my credit card declined the payment after that i add the funds in snapnames via paypal and i apply them on names but after sometime the funds coming back to holding funds and status showing " Secondary Processing ". anyone has any idea about that.

 

[Theo]

It means they will check the legitimacy of the funds manually. Contact support.

 

[Shamas Mureed]

It means they will check the legitimacy of the funds manually. Contact support.

I call them 19 Times Exactly. Every Time i call them Nobody answer that call. the maximum i waited 50 minutes on call to . i sent them 5 messages on support ticket but i think everyone is Dead. No Answer.