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The User Experience with New TLDs: How to Avoid the Junk Mail File or 'User Unknown'

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Adam DickerAdam Dicker is verified member.

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As new Top-Level Domains (TLDs) are launched, the industry mustn't overlook the customer experience. A key question is this: Will the software applications we all use, recognize the new TLDs and know what to do with them in a timely fashion? Think email and even form-fill applications.

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