- Joined
- Mar 16, 2002
- Messages
- 227
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Hello,
I have MAJOR problems with FeaturePrice.com and wondered if any of you have advice or similar experiences.
Here's my story...
I had my domains hosted at http://www.Featureprice.com for a year and was very happy with them.
But 10 days ago they changed completely.
Since then I have NO MEANS of getting support (I have tried phone, email, live chat and even payed $25 for their 1hr guaranteed (!!!) support). Still NO response from them. (I got a canned response to question, but when I tried to log into the help-system none of my user/pw combinations worked).
In addition to that I had lost ALL access to my control panel for days until it started working again a few days ago (never an explanation given).
Up till now I have NO answer to any of my questions (I need to install a bulletin board). I cannot afford to go on without support like this and will most likely cancel my hosting with them during the next days.
If you have any advice, phone/fax-numbers, or just experiences with them, please let me know! Thank you!
Reinhard
I have MAJOR problems with FeaturePrice.com and wondered if any of you have advice or similar experiences.
Here's my story...
I had my domains hosted at http://www.Featureprice.com for a year and was very happy with them.
But 10 days ago they changed completely.
Since then I have NO MEANS of getting support (I have tried phone, email, live chat and even payed $25 for their 1hr guaranteed (!!!) support). Still NO response from them. (I got a canned response to question, but when I tried to log into the help-system none of my user/pw combinations worked).
In addition to that I had lost ALL access to my control panel for days until it started working again a few days ago (never an explanation given).
Up till now I have NO answer to any of my questions (I need to install a bulletin board). I cannot afford to go on without support like this and will most likely cancel my hosting with them during the next days.
If you have any advice, phone/fax-numbers, or just experiences with them, please let me know! Thank you!
Reinhard