Getting and EPP/Auth Code from EuroDNS...Anyone go through the experience of trying t

[jhansen]

Anyone go through the experience of trying to get an EPP/Authorization Code from EuroDNS lately?

I initiated a transfer 4 days ago, but received no code. I've since put in a ticket...updated that ticket hours later, then opened another ticket yesterday, all to no avail.

I've heard bad things in the past about EuroDNS and releasing names, but this is ridiculous. I have the name lined up to go to auction, but I can't deliver it if I can't get the code for them!

Very frustrating.

-Justin

 

[steveto]

They don't have great organization..not the company itself, but they are a confused entity with a lot of bureaucracy. You have to remind them to do things 3 or 4 times before they actually do it. I just wanted to modify a dns of one of my domains and it took like 6 weeks. It was for a .sk tld by the way..They have to do it..i can't.

The only other way is to know someone on the inside?

 

[Thaitime]

Why know someone on the inside?

Just vote with your feet, I have the same issues here, currently transfering out the balance of my dot asia's and the rest can stay and drop after which i will close the account.

 

[jhansen]

Apparently .it domains don't have epp/auth codes...hence he reason I never received one. However, a transfer out from EuroDNS-->Moniker is not working, and the name is stuck in 'pending' status, so I can't even get it transferred internally....and back to support I go. :|

 

[jrzeygirl]

Apparently .it domains don't have epp/auth codes...hence he reason I never received one. However, a transfer out from EuroDNS-->Moniker is not working, and the name is stuck in 'pending' status, so I can't even get it transferred internally....and back to support I go. :|

Hey Jhansen

What do you mean Moniker is not working? Anything I can assist with?

 

[katherine]

For a .IT I believe you need to request a change of maintainer (MNT).
See http://www.nic.it/en/moduli/moduli.html

Each registrar (maintainer) has a TAG a bit like the UK registrars, list: http://www.nic.it/cgi-bin/MList/index.cgi?lang=en_GB&letter=M

.IT is very bureaucratic and I'm not even sure Moniker actually handles incoming transfers for that extension. Good luck.

 

[jhansen]

Hey Jhansen

What do you mean Moniker is not working? Anything I can assist with?

Hi Bari,

Thank you for the offer.

When I go to 'transfer domains', then enter the domain, I am taken to a screen that reads "Domains with Errors", and the following is under that: "(domain name).IT,Transfer-IN Not Supported for tld: .IT".

I contacted support about this (actually I contacted sales...oops?), and was first told (by sales) that .IT was not supported at all by Moniker...when I pointed out that .it is listed in the group when registering names, he checked and confirmed that I should be able to both: 1) Register and furthermore 2) Transfer In .IT names.

He offered to put in a ticket to support, which was done, but it has yet to be addressed.

For a .IT I believe you need to request a change of maintainer (MNT).
See http://www.nic.it/en/moduli/moduli.html

Each registrar (maintainer) has a TAG a bit like the UK registrars, list: http://www.nic.it/cgi-bin/MList/index.cgi?lang=en_GB&letter=M

.IT is very bureaucratic and I'm not even sure Moniker actually handles incoming transfers for that extension. Good luck.

Thanks for the info sdsinc, I never imagined a few years ago there would be so much involved when it actually came to sell these names!

-Justin